FAQS - BOX BOOKING
The most up to date availability will always be displayed on the booking calendar. We do not have a waiting list available to join, but if we have a cancellation then we will release that date back onto the calendar.
Bookings are made online via our website. The Book Now button at the top of the screen will direct you to our online booking service. We do not take bookings over the phone.
You can come on your own if you fancy, there is no minimum group size.
Yes, under 18s are allowed in the venue accompanied by an adult during the following times:
Yes, feel free to add more people to your booking. The price is the same for all group sizes so you do not need to contact us to amend group numbers. The maximum number of players per box is 12, but it can hold up to 15 people.
Yes, the price is per hour, not per person. The price is the same for all group sizes and the maximum group size is 12 players.
Absolutely, you will find our food and drinks packages for pre-order during the booking process.
To cancel your booking contact our Guest Service Team.
Phone: 0330 331 4800
Email: info@toca.social You can cancel your booking up to 48 hours before the scheduled start time to be entitled for a full refund, however during December we would need a 14 day notice instead. We can also try to rearrange your booking to another time or day wherever possible."
Up to 12 people can play in a box, but you can book out two boxes for larger groups. Minimum amount to play in our Box is one player.
We highly recommend that you wear a pair of trainers to avoid injury when playing. You can rent trainers from the boot room for £2 at the venue, just remember to bring socks!
To cancel your booking contact our Events Team.
Phone: 0330 460 9761
Email: events@toca.social
We don't offer a full refund, however, cancelling your event with more than 14 days notice from your event date will allow you to apply your deposit to a future booking made within 6 months. Canceling within 14 days' notice of your event date will mean TOCA will retain all deposit funds paid. For full details about our Events cancellation policy please refer to our Terms of Use. If you have any questions, please reach out to our events team on 0330 460 9761.
We do indeed take large event bookings for any group sizes of 12+ people. You can contact our events team via this webform here
FAQS - FOOD & DRINK
Everyone is welcome at TOCA Social, even if you're not playing the game you can come and eat and drink with us
Yes, you can book a table for food as well as a space for drinks if you fancy
Yes, you can certainly order food to your box, but bear in mind this will eat in to your playing time.
With the exception of birthday cakes, we kindly ask that you do not bring food into the venue. But don't worry! We have an extensive and delicious menu suited to all dietary needs.
We serve food Sunday to Thursday 12pm - 10pm and Friday/Saturday 12pm - 11pm.
Yes we do, all our vegan and vegetarian items are clearly marked on our menus.
Absolutely, all our chicken is Halal.
We are able to provide allergen information for all of our dishes at TOCA Social. Our team are also all trained in our allergy procedure.
Last food orders are at 10pm from Sunday - Thursday and 11pm on Friday/Saturday. Last Drinks orders are 15 minutes before close.
We do not currently offer takeaway at TOCA social.
Our bar is open for drinks all day every day!
Tabs can be set up in all of our boxes, the rest of the venue is pay as you go
FAQS - VENUE
Yes we can offer exclusive hire. For this we encourage you to speak with our events team via this webform here
Monday to Wednesday
11.00 am to 11.00 pm
Thursday
11.00 am to Midnight
Friday
11.00 am to 1.00 am
Saturday
9.00 am - 1.00 am
Sunday
9.00 am - 11.00 pm
Yes, under 18s are allowed in the venue accompanied by an adult during the following times:
Yes, it's important to have your ID with you when you come to visit, as we might require guests to provide proof of age upon entry
Yes, TOCA Social is a cash-less venue. We accept all card types as well as Google and Apple Pay
Our venue is wheelchair-friendly and allows access around our venue. However, there are some parts of the venue where it is not step-free.
Yes, we have a cloakroom that is free to use!
Service and guide dogs are welcome at TOCA Social but all other furry friends need to stay at home.
There is no designated smoking area at TOCA. The closest smoking area is outside the main entrance of the O2.
Yes, the 02 has over 2,100 parking spaces available so it's easy to arrive by car. You can park in Car Parks 2, 3 or 4 where hourly rates apply - https://tickets.aegeurope.com/theo2parking/prices.html
We have a 30 day return policy, that starts from the day your items arrive.
We highly recommend that you wear a pair of trainers to avoid injury when playing. You can rent trainers from the boot room for £2 at the venue, just remember to bring socks!